Never pit sympathy against outer focus

My heart yearns to be correctly understood on this one. I utterly, completely, totally, hands down support giving all the love, care, compassion and even empathy that a suffering person could possibly hope for. It’s entirely possible that healing will be the result.
There is ALSO a possible step BEYOND that where all concerned look AWAY from the unyielding problem and into the light of pure Spirit.
These two approaches should never be pitted against each other, imho.